Project Planning
Established project and change management techniques will be deployed to map out, in detail, existing systems and capture ideas for improvement in a coherent, practical way. Social marketing research tools could be used to ensure all recommendations are built soundly around the customer/service user's perspective.
The outcomes of the project planning stage are to achieve:
- better for less;
- A partnership that is resilient, agile and responsive
- 'green', joined up services
It is critical that partnerships develop a clear, robust methodology and develop a governance framework to drive collaboration, joint understanding and place responding to customers' needs as the number one priority. Established project and change management techniques will need be deployed to map out, in detail, existing systems and capture ideas for improvement in a coherent, practical way. Social marketing research tools could be used to ensure all recommendations are built soundly around the customer/service user's perspective.
The outcomes achieved will be apparent in terms of:
- better service
- information will become the key asset of the partnership
- reduced staff levels
- less office space